I have been treated pretty good from companies I have dealt with in the past but truly cannot remember one such as yours, being so darn friendly and really taking care of me with sincerity and honesty. I look very forward to doing more business with you all in the near future. When someone asks me if I know of a company that offers up quality goods with no hassles, I am recommending they go straight to The Bikers Den.
Lockwood, CA USA
"I ordered a helmet for my son for his birthday from the Bikers' Den. I was very happy with the service I received....your customer service rep assisted during this process, and I was so impressed. She went above & beyond to make sure my order was processed correctly. My son was SO please with the product and fast service. He received his helmet quicker than expected & had it to use for a long weekend of riding. Great job!"
New Braunfels, TX USA
"Very happy with my sunglasses. Could not find them in any of the stores around my area. Will recomend my friends to your site. Thank you."
Santa Maria, CA, USA
"The hair wrap is super cool! I wore it on a ride with a friend, my hair stayed in place the entire time. Thanks for the fast service, and the superior product, I will definitely be ordering from you guys in the future! I have already told at least 6 friends about your website, and will continue to do so!"
Cupertino, CA, USA
"Thank you for the follow-up. The new chaps fit my husband much better - he really likes them a lot. Your customer service has been outstanding! I really mean it - your customer service has been thorough, efficient, & personal. Thank you!"
Colorado Springs, CO, USA
"I received the jacket already. I love it! I am thrilled with the fast service and quality of the merchandise. I will certainly look to The Bikers' Den to fill future needs."
Fort Hood, TX, USA
"I received the order today. All I can say is wow. I was leery about ordering the vest without being able to touch and feel it first. I am surprised at the quality of the vest. It exceeds my expectations. I also got the half finger gloves at no charge. P.S. You now have a new customer. Again I am amazed at the quality of the vest."
Thornton, CO USA
"Bikersden rocks... I recently purchased a Daytona helmet in the wrong size,"my fault" the whole process to exchange took less then a week! The helmet is great, total was $120.I priced the same type helmet @ Harley dealer for $299.00. I told co-worker about the Daytona Helmet and he Purchased 2 , he said he paid less for 2 then he was about to pay for 1. You now have customers for life..."
Coatesville, PA USA
"Nothing but great. The (Harley-Davidson Baby) Sleeper is adorable, the order process was good, and I'm one happy shopper."
Middleville, MI, USA
"The pants that I ordered from your company rocked. I will never wear chaps again and your sizing chart worked perfectly. And the pants came 2 days before I left on my 6500 mile holiday rip around the great lakes and on to Sturgis. Thank you and I will be recommending your goods to all my friends."
Regina, SK Canada
"I am currently in Afghanistan with the 173rd Airborne Infantry Brigade. I won't be wearinig it for about 8 more months, so I have a little time. I do want the thank you for yor speedy response. As a soldier dealing with merchants I don't get that a lot. I wish you guys could teach a lot of others the meaning of service. Thank You again."
SFC Wayne W.
US ARMY Paratrooper
"All the items I have purchased from your store has met or exceeded my expectations. The vest is perfect it is just what I wanted. The helmet fits just right. I will be ordering from your company again."
Paramount, CA USA
"Hello, I received my Legandary leather Sturgis style jacket this morning. WOW! I couldn`t be happier. The fit was perfect, the quality was far beyond my expectations and the service was excellent. Thank you again and I will turn to you for all my future needs."
Redding, CA USA
"Everything was great! We received the Harley Davidson Coat last week. Our daughter will love it! Thanks and keep up the good work."
Bishop, GA, USA
"The Chaps are great, and the service from The Bikers' Den, no complaints there either. I have even recommended you to my friends as well. Thank you and I will order from you in the future."
Westbank, BC, Canada
"The product, a Himalayan leather vest, was a birthday gift for my wife. She is very happy with it, thank you very much. I would like to add that the service I received in ordering this product over the phone was excellent and the delivery was timely. I will not hesitate in ordering products from Biker's Den again in the future."
Norfolk, VA USA
"Hi, My Hardstreet Motorcycle Hardbags arrived today, they look incredible, thank you so much for getting them to me so quickly, the paint job is quite something, a finish like glass. If you get any enquiries from people in the UK about the bags, please tell them that they will have to pay about £90 import duty, this I did expect, the bags are still about £700 cheaper than the ones from Harley Davidson."
Telford, Shropshire, UK
"I received helmet as scheduled - awesome product but most of all wonderful personalized service. Thank you so much! Look forward to visiting your site in the future."
Churchville, NY USA
"You guys are great. you've more than earned a new customer. I will let everyone I know who rides know about your site."
Montoursville, PA US
"WOW, now this is customer service! Getting back to me so quickly says a lot about your company. Thanks, I just wasn’t sure because there was no indication in the final order (regarding the free fingerless gloves). Glad I found your company and will shop again, Christmas is coming! "
Phoenix, AZ USA
"I would just like to comment on the Pistol Pete Leather Jacket that I purchased. I love the jacket! Unfortunately, I had to return it for a bigger size. I didn't get the name of the woman I spoke to on the phone, but I couldn't believe how friendly and courteous she was! She didn't give me any trouble at all, just helped me with the exchange. I look forward to doing business with The Biker's Den for many years to come!"
Warwick, RI USA
"I received my jacket today. I was quite apprehensive about the fit. Even though the jacket is not listed as "Tall" it is a perfect fit. I am 6' 7" and 220lbs with a 37" sleeve. My satisfaction thus far with product, delivery, and customer service unparalleled. Well done!"
Ben Hur, VA USA
"I just wanted to drop you a line to tell you how thrilled I am with the hard bags that I recently bought from you. I have a 1999 Yamaha Royal Star Boulevard, and the Tsukayu hard bags are AWESOME!!!!! Thank you so very much."
Ellicott City, MD USA
I am very satisfied with my purchase. Not a day has gone by without my wearing my boots. I've also gotten tons of compliments on them...a style not found in any store here in Winnipeg, Manitoba, Canada. Thank-you for providing shipping to this cold country! Very much appreciated. I will be sure to make future purchases from your company...my friends as well.
Winnipeg, MB Canada
"Everything was fine with the vest and your service is great."
Detroit, MI, USA
"Thanx friend, second purchase from you guys, great service and thanx for the quick response too!! Nice to have people like you to do business with. Take care."
Wise, VA USA
"Just got the super cute baby clothes - they're great - thanks for the quick processing!!!"
New York, NY USA
"I love the jacket! My boyfriend loves the gloves. I am just beginning to ride whereas he is an old pro at it. Thanks so much for sending a little note...your staff is very personable!"
West Springfield, MA, USA
"Hey Guys, I just wanted to touch base to tell you that I'm extremely satisfied with the leather jacket that I received.... my wife heckled me saying that for the price I paid I would be receiving a pleather jacket (plastic leather), but to her dismay the quality was excellent!! Thanks again Bikers' Den"
Surrey, BC Canada
"I just recieved my saddlebags and such today. They're great....thanks! I wanted to also say thanks because I had seen that certain leather orders got a pair of free fingerless gloves, and when I inquired as to whether that applied to me I was told that it didn't. Well, I got my bags today and there in the bottom of the box was a nice pair of fingerless gloves. I'm not sure who threw those in the box, but thanks! I really like them! Honestly, thats the kind of customer service that gets repeat business and referrals. You guys have mine! Ride Safe, Pastor Dude"
Indianapolis, IN USA
"Thank you very much for the quick response and great customer service. I've been impressed at how quickly and professionally everything has been handled and I'll definitely use you guys again in the future!"
Las Vegas, NV, USA
"You and your team are awesome! Thanks for the extra effort to change my order."
Odenton, MD USA
"Recently, I purchased a Men's Black Leather Motorcycle Club Vest with Seamless Back mad by First Mfg Co. This is the NICEST vest I've ever owned. If I had gone to the dealer, and if they had this style, it would have been double the price !!!"
Pinson, AL USA
I am happy with my purchase. I went through several rounds of exchanges and Terilyn was extremely helpful in allowing me to finally end up with a jacket that I like.
"It's exactly wanted for my nephew-to-come! I can't wait to send it to the expectant parents."
Sulphur Springs, TX, USA
"You Guys are the best! The vest was better than I expected, and you constant contact via email is great. Throughout the entire order process you kept me informed. Thanks so much."
Brooklyn, NY, 11214
"Woo Hoo! Received vest today, it's great! Thank you. I look forward to ordering from you again soon."
Princeton, BC, Canada
"The merchandise was great! I kind of wish the little Harley baby cap was black and not orange, but that's OK, I am sure orange will look good, too. I would like to add that I could not find the Harley baby stuff anywhere else. People claimed to have it, but then it always turned out to be "OUT OF STOCK" or "TEMPORARILY UNAVAILABLE" - so thanks again!"
Cortland, NY, USA
"Everything went great, I love the Harley baby clothes..."
Brooklyn Park, MN, USA
"The jacket I purchased looks fantastic on my husband! He spent so long looking at every detail on the jacket when he opened the box at his birthday party that I had to keep telling him to put it down and open the other presents! We had gone to Kawasaki dealers in Corpus Christi and Austin, but he liked this jacket better than the others. He took forever to choose one and I had just about given up when I found Bikers' Den. He was getting ready for a trip to Big Bend in West Texas with a group of 10 riders from all over Texas and he really had to have a warm jacket for the trip. Thanks for your great service! We will always come to you first from now on to buy our biker gear!"
Corpus Christi, TX USA
As with all my Biker’s Den’s orders, your customer service with my latest custom built jacket order was without reproach. Through both email and telephone conversation, your professionalism and friendliness produced a tailor fit jacket—not an easily accomplished task with my frame. No doubt, I’ll be a returning customer!
Albuquerque, NM USA
"I was really surprised the vest and chaps arrived so fast. Thank You. Looking forward to Christmas morning to see how well they fit my husband. The quality looks great."
Franklin, GA, USA
"Thanks for your follow up. The shipment did fullfill all my expectations. Thank You."
"My vest was delivered today!!!! Thanks!!! I will definitely be ordering more things from you in the future!!!"
Bossier City, LA, USA
"I purchased the naked leather chaps with the removable lining that have both zipper and pants style pocket (excuse me if i didn't include the item #). I purchased both black and brown. I am very happy with both the quality in construction and the quality in the leather of these products. I hope you never stop carrying First Mfg. My only complaint is that the thighs and legs run smaller on the black than the brown. Thank you for offering a great product at an affordable price."
Hazel Green, WI US
"The purchase was as expected and it was delivered super fast. I love the service and quality and will definitely look to you first when purchasing in the future. And my boyfriend loved the free gloves! Thanks again."
Danbury, CT, USA
"I bought my baby an outfit from your website, I have the greatest picture for you. I hope that maybe you can post it on your website. It is the best picture."Kristen G.Hamburg, NJ, USA
"I just wanted to send a little thank you note. This "Brown Leather Gear" is fantastic ! And if I must say ..... it looks damn good on me. Your delivery time was great as well, the only thing is that it is about to rain here this week so I could not test drive. As you know I spent my quite a bit on gear with you and it was worth the wait. Biker's Den has a customer for life. PS... The only gear I could not find was a Brown Leather Head Wrap."
Olney, MD USA
"Hi Kurt, just wanted to send a quick follow up to my item. Thank you so much for the call from your office regarding the refund on my priority shipping, that was over and above customer service and I appreciate that and will definately continue to be a customer of yours! Thanks again for all your help with this and I'll be shopping with you soon! "
Concord NC, USA
"I am very happy with the boots I purchased. They came in early also so I was happy with that. Thank you for your courtesy email."
Chesterton, IN, USA
"Just a note to let you know I got the chaps and they are very nice. Thanks again for all your help and extra effort. I will always check with you guys for my needs as your service is second to none."
Hartford, MI, USA
"I am really pleased with the Tsukayu Strong bags. I looked for months for a set of hard bags that would look right on my Road Star. My Road Star is now 1823 cc with a lot of other custom work done to it. Your bags were the finishing touch that I was looking for for. Great product! The Ghost Mount mounting system is excellent also. I hope you get the photos that I'm going to try to send. Really a great look! Thanks much."Owen M.Chattanooga,TN USA
"I just wanted to let everyone know how impressed and pleased I was with the service at Bikers' Den. I was looking for a leather stroker cap like the one my dad (Wino Willie Forkner... you all might remember him, Hollister '46) used to wear for my son. I found one similar at the Bikers' Den so I ordered it. When It came it wasn't quite right so I returned it to them. This was just before the holiday and I was almost out of time to find one. They looked high and low to locate one for me and got it to me in plenty of time for Chrismas. The cap was very high quality and the service was outstanding. I would definitly shop again at The Bikers' Den and want to recommend them to all my biker brothers and sisters out there. Ride free."
Hello my name is Lamar Robinson and I recently purchased the Packin Tee and Holster from your online store. The product is absolutely awesome! The shipping was quick and I just wanted to thank you and your staff for the product to me so quickly. I’ll definitely be ordering from your online store in the near future!
Bothell, WA USA
"After we put on the (Tsukayu) Hardbags...."Roger M.Aiken, SC, USA
My first vest (Men's Black Horsehide Leather Biker Vest - made by Hillside USA) arrived on time but it was too small. A quick e-mail to Terilyn resolved the issue in minutes and I had the larger size at my door in just 3 days. That's simply GREAT customer service and I couldn't be more pleased!! The vest is extremely well made!! NEVER have I seen this level of quality at such a reasonable price! This vest looks more like it's been custom-made and should command several times the amount I paid! The fit is absolutely perfect but order one or two sizes up. The gun pockets aren't quite large enough for a full size 1911 .45 but would they should work exceptionally well for a smaller weapon. The Cordura lining provides great stability and the vest will not slide around with the weight. The snaps are not some cheap stamping but are indeed genuine Buffalo Nickel snaps that hold fast! What a truly great U.S. made vest this is - highly recommended!! Thank you sincerely for the outstanding customer service and overwhelming product satisfaction!
Lompoc, CA, USA
"My shopping experience was excellent, I got a good deal, and a free pair of gloves. Your staff that I spoke with were courteous and helpful. I will certainly recommend your company."
Sparks, NV USA
"The leather motorcycle jacket I ordered from The Bikers' Den (in Tall which is hard to find) arrived today. It is gorgeous. He tried it on immediately and was thrilled. Fits like a glove, looks fabulous, smells divine. Now we can't wait for the cooler weather to get out on the open road, head toward the mountains, and "road test" the new jacket. Thank you for facilitating the return of the first attempt that did not fit exactly as we needed it to, and for being so receptive to my "birthday gift" requests. You were so thoughtful and professional and user friendly. You have made ordering on-line a pleasant experience! Many thanks."
Scottsville KY, USA
"You guys are the bomb!! I have been very happy with all the service connected with this order. I will recommend your site and business to all my friends. Again thanks for the help. Have a great day."
Reno, NV USA
"Again thank you for the quick service. I spoke with Sarah and she was extremely helpful. I told her I thought that your emails and the service that the both of you provided were excellent. I will make sure I spread the word and hopefully I can send you some customers. Again, thank you both for the courtesy that you extended me."
Belleville, NJ, USA
" I wanted to tell you how amazed I am at the quality of the Children's Leather Motorcycle Jacket. I bought this jacket for my daughter for Christmas and it is a huge hit. I found so many other "kiddie" versions of biker jackets online that were fake leather or had so little resemblance to a real jacket that I almost gave up.
Ashfield, MA USA
"The jacket fits great and I think your service is awesome. When needed I will surely order from you again and wouldn't hesitate to recommend The Bikers' Den to anyone."
Edmonton, AB, Canada
"Wow!!! I received my jacket today before I opened my E-mail to find the tracking info....you are the best! Thanks to everyone there as I received my jacket, and it is amazing. Great job and great company, and really look forward to ordering yet again from you. Thanks."
Lynbrook, NY, USA
"I just received my chaps....much to my surprise, I was not expecting them until next week. I took them out of the box and tried them on......TREMENDOUS FIT!!!I am a small woman and was not too sure on the size...XXS. PERFECT FIT! WOW. Thank you so much. Future sales will be coming from me!"
Leesport, PA USA
" I'm actually considering just getting my husband the helmet from your site. We seem to be having trouble fitting him to a helmet that he is comfortable with, and your policy of free exchange shipping is very appealing. It appears that Biker's Den sincerely wants to make sure that the customer is satisfied with their purchase. I'm confident that you will be receiving an order from me soon. A Future Customer... "
"I have received my package and it all fits great. I want to thank you for making the ordering process so easy. Through it all, you were very thorough. Whenever I had questions you would answer my emails or phone message promptly. It was a pleasure doing business wih you."
Falling Waters, WV, USA
"The Bikers' Den is the fourth online company that I ordered a leather touring jacket from.I was upset by the 3 previous online companys since the size was off and the quality was poor. I received an email from a rep at this site and they confirmed size and quality of leather would be good. I am sending this email to say the quality of this jacket is good and it fits!! I will recommend The Bikers' Den to others!"
Chesapeake City, MD USA
"I received the gloves yesterday! I know this was a challenging order, but your support and commitment to me were the driving force behind insuring the order was filled correctly, and I was satisfied as a customer. Thank you for all your help. Your personal attention has retained me as a satisfied customer."
Powhatan, VA US
"Thanks Nicole for the up date and the great service you have provided to me and my family. You will have a customer for life just on the fact that you and BikersDen run this company with true professionalism and care. Thanks again Dennis."
Clearlake Oaks, CA USA
"I loved the little outfits purchased. The delivery was on time and in tact. This will be a baby shower gift in July. The new mother and father are not Harley riders but we are so we feel this is appropriate. Thank you for you concern."
Seminole, FL, USA
"Thank you for your assistance. We look forward to receiving our replacement order as the products were of fantastic quality and were gifts for my son and he is very anxious to begin wearing them."
Oakdale, CA, USA
"Just received my Men's Leather Touring Jacket with Side Laces today and love it. Looks and feels great and a real bargain as it is well made with quality leather. As the other buyers said, order a size or two larger then what you normally wear for a great fit. I take a size 48 but ordered a size 52 as they run small and the size 52 was a perfect fit all around. You will never be disappointed with this great looking jacket. Thanks for fast service and will be back again for all my bikers needs. "
Rowe, MA USA
I LOVE MY BIKER's LEATHER VEST!! It makes me feel so strong and protected and fierce and hot. It is everything I wanted. I especially like all the pockets, for traveling.
Takoma Park, MD
" You guys are great! I appreciate your service!! I will tell all my road dogs about your site and the super service!"
Katy, TX USA
"My recent purchase with you arrived the other day, and very happy to say the least. The (Legendary Black Stallion Horsehide Jacket) is much more than what I've seen at most stores. Very well built, and looks brilliant. I haven't seen a leather jacket in which the leather looked as this. It was also very well packaged, and received. I've put off buying a jacket as this, and now wish I looked around, and found your site earlier."
Niles, IL, USA
Great news today my Patrol Panniers and bag protecters arrived and i am over the moon they are excellent. I have had a few bad experiences from a couple of dealers in the states, but i am well happy using you guys from now on and i will pass your company details to all my friends! I have my eye on a couple of other items on your site so after i pay of my panniers etc i will be straight on line to you. Also i am totally impressed with the fiberglass package they came in it fits my guitar amp perfect amazing ! no wastage. Please thank everyone for a very proffesionall company ! Thank you again !
"Shopping online can sometimes be complicated for me because I'm an English ex-pat living in Texas and I use my English credit card when buying gifts for my Texan hubby. I called your customer service department to ask about using my card and the young lady there was very helpful, offering to process my order over the phone.The helmet I ordered arrived less than a week later & my hubby loves it! Your great prices & product quality - plus the 5* service - mean I'll definitely be back - Thanks Bikers' Den peeps!"
Ovilla, TX USA
"Thank you so much for the way that you handle your business. Your promptness in handling orders and the way you handle issues is great. I will remember your business as I am shopping for Motorcycle accessories."
Talladega AL, USA
"I would just like to say how pleased i am with my Legendary vest I bought from you! It is superbly made and the speed with which you shipped it to me is unbelievable! I am one happy biker! I will be buying a lot more products from you."
Hereford, Herefordshire UK
"I appreciate you quick reply to my email. I will be certain to tell all of my friends about your website, and will continue to order from you. Thanks again!"
Houston, TX, USA
"The vest was a great fit and quality. Your service was also great on this order and others in the past. Great service and quality products."
Middletown, DE, USA
"I am so excited to tell you that the DVD's came today. Thank you for such prompt service. I told everyone who knows about the DVD's how great your service is! Your site is at the top of my FAVORITES list. Thanks Again."
Buckeye, AZ, USA
"I've received the jacket, It looks great! Thank you."
Lindenewood, NJ, USA
"Thank you for doing a great job on the (photo engraved zippo) lighter. It really looks nice."
Reva, VA, USA
"I just received my brown Pistol Pete leather jacket today and couldn't be more pleased. This is a great jacket, especially for the price. It's a little bit aviator, cowboy, 1950's, and Indiana Jones. A great jacket to be worn on the bike or just around town."
McQueeney, TX US
"Everything was great!! Love the Jacket!"
High Level, AB, Canada
"Everything was good,product and the service............thank you."
Palm Coast, FL, USA
"I recently ordered the leather vest with hidden gun pockets (Item #L134743) as a gift for my husband's birthday. Although it took a few weeks longer for the item to come in than I thought it would, I was pleased with the timely communication from your representative explaining why the custom-made product took so long to process. When the vest arrived, my husband was completely surprised and very pleased with his gift! He loves the cut and fit of the vest and the weight and the quality of the leather, and he says that the pockets are perfect for hiding his two favorite handguns. No one has "made" him yet! Thank you for providing a superior product and excellent customer service. I will recommend Bikers' Den to others in the future, and I hope to shop again with you very soon! If you wish, you may share my review of this product with anyone wishing to know more about it."
Montgomery, AL USA
"My wife loves the jacket...it was one of many incentives leading her to a "Motorcycle Riders Safety" course and ultimately her 'Endorsement'! As a result of your timely delivery, I NO longer have to listen to relentless bitching about "...making her a widow on my two wheeled whore", any day it isn't raining! Especially since I had convinced her, finally, that I absolutely needed a new bike...of course I lied about the price...that's another story."
Orlando, FL, USA
"I received my leather vest on Monday. I am very pleased with the quality. Also, ordering was easy and hassle free. I saved your website in my favorite places and will return there when I need more riding aparrel. Thanks for the free gloves !!"
Butler, KY, USA
"Great Leather Vest!! Much more than I had anticipated and very well made."
Hickory, NC USA
"Possibly the best Online-Shopping site, it has been my pleasure to shop. Great quality goods and reliable customer service. My leather motorcycle vest and vest extender arrived in perfect condition, a brilliant fit."
"I love your web site. I could spend half the day browsing your merchandise. The site is easy to navigate and well laid out. Thanks for making it so easy to spend my money."
Lighthouse Poin, FL USA
I have recieved my order and I am very,very pleased with the coat!! You guys rock!! And a big thank you to Terry Lynn (hope I spelled your name right) for you attention to taking my order. You will be hearing from me again when I place some future orders!! Once again, my thanks to you all!!!!!
"My jeans arrived today & they are awesome. They are a great quality, fit like a glove & are plenty long enough for my 6ft frame......just wonderful, I love them!"
Fort Worth, TX US
"Great service, great product - I like the chaps very much and the sale price was just right. They work great too - 40 degrees, no problems."
Bartlett, TN, USA
"Got the helmet, fits perfect. Thanks for your great customer service, Jason was very helpful especially."
Temple City, CA US
"I just wanted you to know how much I like my pistol pete jacket from first mfg. Even better than I expected. I really feel like I got more than my moneys worth. Thanks for a great product!"
Tupelo, MS USA
"The entire purchase experience was tremendous! I came to your organization after having a horrible encounter with another vendor. Online purchasing can be a bit of a gamble these days, but the Bikers' Den made it a breeze! Thank you again, it was a pleasure doing business with you."
Robbinsville, NJ, USA
"I have been treated pretty good from companies I have dealt with in the past but truly cannot remember one such as yours, The Bikers Den being so darn friendly and really taking care of me with sincerity and honesty. I look very forward to doing more business with you all in the near future. When someone asks me if I know of a company that offers up quality goods with no hassles, I am recommending they go straight to The Bikers Den."
Lockwood, CA USA